Returns & Exchanges

At Running Bear, we want to ensure you have the perfect gear for your journey, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our goal is to get you back on the trail as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the unused items in their original box or mailer, ensuring all tags are attached and the product is in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Refund or Exchange Processing

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.